Associate Customer Success Intern, Retention Services
Our Company
At Adobe, we’re changing the world. How? We give people the tools to bring their ideas to life and create content that makes life more fun and work more meaningful. We give businesses and organizations the power to truly engage their customers. We're the ones behind the gorgeously designed content that streams across your laptop, TV, phone, and tablet every day—and we’re the ones who harness the massive power of big data to help companies move from data to insight and insight to action by delivering content that people crave most.
We’re a company that understands that product innovation comes from people innovation, and that’s why we invest in cultivating leaders throughout the organization. If you’re passionate about leading from where you sit, join us.
Adobe Customer Solutions
Adobe Customer Solutions offers consulting, account management, and training services to customers worldwide. If you are passionate about driving the digital transformation of some of the world’s leading brands, Adobe’s professional services organization is the place for you.
Role Summary
We’re looking for goal-oriented people who thrive in a fast-paced team environment and are eager to apply their problem-solving skills to real business challenges. The Summer Intern, AEM Consulting will be coordinating and executing functions like tracking and measuring the success of our consulting programs, working in conjunction with our resource management office to help staff our projects and help develop reporting and metrics to help drive decision making across our consulting practice.
What You’ll Do
- Build business reporting – charts, graphs, reports across a range of projects
- Create dashboards using data in our SalesForce CRM and Professional Services Administration Tool (PSA).
- Develop Sharepoint knowledge repositories
Other Duties / Skill Requirements
- Strong teamwork and experience colalborating with individuals across lines of business, functional areas and different levels of an organization
- Action oriented, with willingness to take the initiative and a desire to roll-up sleeves and dig into the depths of the business
- A commitment to self-improvement and a willingness to be coached
- Grace under pressure and a positive attitude
- Sharp analytical thinking skills and intellectual curiosity
- Data management skills, including experience with the following: identifying, extracting, integrating and working with data from multiple systems
- Using a thorough, detailed approach to ensure high levels of data accuracy
- Strong communication skills (written and oral)
- Ability to find creative solutions for project and data challenges
- Experience with SalesForce CRM is a strong plus
At Adobe, you will be immersed in an exceptional work environment that is recognized throughout the world on Best Companies lists. You will also be surrounded by colleagues who are committed to helping each other grow through our unique Check-In approach where ongoing feedback flows freely.
If you’re looking to make an impact, Adobe's the place for you. Discover what our employees are saying about their career experiences on the Adobe Life blog and explore the meaningful benefits we offer.
Adobe is an equal opportunity employer. We welcome and encourage diversity in the workplace regardless of race, gender, religion, age, sexual orientation, gender identity, disability or veteran status.