Business Analyst I
Assists in the management of data required to effectively and efficiently operate the SACC program. Analyzes data collected and provides summary of trends; serves on teams with other systems staff to determine how to best integrate information collected to support program development. Plans and designs resulting integrations and changes. Ensures accuracy and compliance with federal, state and local regulations. Ensures that appropriate information is available to all key stakeholders. Provides program directors and program managers with weekly, monthly and quarterly statistical reports on information related to enrollment, personnel, staff development, program management and other mandated systems and generates custom reports as required. Trains staff on use of various systems applications. Works under the supervision of the Child Care Services Assistant Director, School Age Child Care (SACC) Program.
- Provides support in administering a complex automated systems;
- Ensures information and reports produced by the system are accurate and valid;
- Performs data integrity checks;
- Notifies technical staff of any problems or errors;
- Integrates data from various sources into the system;
- Monitors system activity and reports problems;
- Tests and analyzes all new interfaces into the system and reports problems;
- Creates and distributes reports;
- Assists agencies in correcting errors;
- Provides assistance and training to system users;
- Assists in analyzing, developing, implementing, and maintaining applications to meet the needs of users;
- Assists with product evaluations and product implementation;
- Assists in the development and dissemination of information alerting staff to new IT-related administrative procedures or services;
- Assists in identifying business needs and business process improvement;
- Participates in planning for future IT solutions;
- Attends training workshops, product demonstrations, conferences, and technical briefings;
- Stays abreast of technology changes;
- Provides assistance to other staff as needed.
Required Knowledge Skills and Abilities
- Some knowledge of business operations, processes, and procedures;
- Some knowledge of the capabilities of information technology software, hardware, and network communication technology;
- Some knowledge of the capabilities of various computer platforms functioning in centralized, distributed, client server, and stand-alone environments;
- Some knowledge of effective processes, methods, and techniques to analyze and evaluate business operations;
- Ability to analyze and evaluate administrative processes and procedures for automation purposes;
- Ability to conduct research into new information technology;
- Ability to train employees in the use of hardware and software;
- Ability to prepare user manuals;
- Ability to translate technical terminology into terms understandable to management and employees;
- Ability to establish and maintain effective business relationships.
(Click on the aforementioned link to learn how Fairfax County interprets equivalencies for "Any combination, experience, and training equivalent to")
Bachelor's degree in business, computer science or a field related to the department where the information technology services are being used; plus six months of experience analyzing business processes and/or developing/maintaining the main business system, technical platform or a related system.
NECESSARY SPECIAL REQUIREMENTS:
The appointee to this position will be required to complete a criminal background check and a check of the Child Protective Services Registry to the satisfaction of the employer.
Experience with assisting in the administration of human services programs with families and children. Experience working in a busy office environment. Ability to create and edit online and written manuals. Experience developing online surveys and the evaluation of resulting data. Experience using various graphic design software.
Duties are generally sedentary and performed in a routine office environment. All duties performed with or without reasonable accommodations.
Panel interview and may include exercise.
Fairfax County Government prohibits discrimination on the basis of race, color, religion, national origin, sex, pregnancy, childbirth or related medical conditions, age, marital status, disability, sexual orientation, gender identity, genetics, political affiliation, or status as a veteran in the recruitment, selection, and hiring of its workforce.
Reasonable accommodations are available to persons with disabilities during application and/or interview processes per the Americans with Disabilities Act. Contact 703-324-4900 for assistance. TTY 703-222-7314. EEO/AA/TTY.