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Systems Capacity and Improvement Analyst (Operations and Policy Analyst 1)

Application Deadline:

Oregon Department of Education

Salary Range:
$3,768 - $5,758

Position Title:
Systems Capacity and Improvement Analyst (Operations and Policy Analyst 1)

Job Description:

We are seeking a Systems Capacity and Improvement Analyst, Operations and Policy Analyst 1 on the Leadership and Administration team within the Office of Education Innovation and Improvement (EII).

This is a full-time role, Limited Duration position expected to end June 30, 2023; however, the position may be extended pending funding approval. Limited duration appointments are benefits eligible. This is a classified role represented by Service Employees International Union (SEIU). Due to the COVID-19 Pandemic, this position will start off fully remote with a possibility of returning to a physical office in the future.

A little about The Oregon Department of Education and The Office of Education Innovation and Improvement (EII):

The Oregon Department of Education’s (ODE’s) mission is to foster equity and excellence for every learner through collaboration with educators, partners, and communities. In fulfilling its mission, ODE has the vision to ensure all students have access to and benefit from a world-class, well–rounded and equitable education system.

The Office of Education Innovation and Improvement, where this position lives, aspires to nurture a thriving, sustainable, and innovative statewide educational vision and system rooted in humanity and responsive to complex and dynamic times. EII leads programs and practices that center on the core values of deep equity, stewardship, responsibility, belonging, reciprocity, and accountability. This office encourages and seeks accountability, feedback, evaluation, and assessment and appreciates the unique value that each person’s experiences and skills bring to the collective whole.


Position description here

What you will do!

The primary aim of this role is to evaluate program operations in the Office of Education Innovation and Improvement. This includes systems, existing rules, guidelines, and procedures to analyze information, identify areas of improvement and recommend more efficient or effective procedures for system support, professional learning, and technical assistance to school districts and eligible charter schools. 

This role develops and supports systems for program improvement and process alignment across EII. With a strong emphasis on collaboration and clear communication, this position provides a bridge of resources, shared knowledge, and consultation among our internal offices and external partners, to enhance efficiencies and build upon tools already in place.

The person in this role will be given the opportunity to create a direct positive impact on some of Oregon’s most vulnerable students who have been historically underserved. Every student is an asset to Oregon, the individual holding this position will make decisions that help systems recognize the assets our children and families bring to our schools and provide for culturally responsive systems. 

A day in the life:


  • Work collaboratively across teams, offices, and divisions to create coordinated approaches to implementation and problem-solving focused on budget management and coordination with OFIT and DAS procurement.
  •  Advise ODE leadership in areas of innovation, growth, and improvement – prepare written summaries and conclusions of research on operational issues.
  • Develop systems for sustainable internal, cross-office, cross-division, cross-agency partnerships aimed at efficient and effective communication and interagency support for progress on strategic plan goals, priority policy and programs, and equity and culturally responsive practices.
  • Conceptualize and develop specifications that include detailed design documents and technical specifications as needed - organize, collate and publish system documentation during development and on implementation. Develop system user manuals or procedures. Develop and deliver training for system users.
  • Facilitate agency strategic planning and execution with cross-office, collaborative teams. 
  • Monitor agency programs and progress toward goals - obtain data from interviews or other sources to evaluate the quality of agency programs. Analyze, design, and procure forms to support agency programs. Analyze performance measurement or production data to identify and monitor the quality and quantity of work; initiate action to improve deficiencies.
  • Advocate for and implement agency and state diversity, equity and inclusion and affirmative action objectives, employee development, and other human resource goals.

Why us?

When you join us, you are joining a creative environment with colleagues who are passionate about public service and impact the lives of children and families statewide.

  • Excellent medical, vision and dental benefit package for the employee and qualified family members with very low monthly out-of-pocket cost. In addition to standard medical benefits and employee leave, the state also provides additional optional benefits, such as basic life insurance, short-term disability, long-term disability, deferred compensation savings program, and flexible spending accounts for health care and child care expenses.

Paid days off –

  • 11 paid holidays per year
  • 3 additional paid "Personal Business Days" per year
  • 8 hours of sick leave accumulated every month
  • Progressive vacation leave accrual, starting at 8 hours per month, with increases every 5 years

If you have a desire to make a difference in the lives of Oregonians, apply today!

What are the minimum qualifications?

A Bachelor's Degree in Business or Public Administration, Behavioral or Social Sciences, Finance, Political Science or any degree demonstrating the capacity for the knowledge and skills;
Any combination of experience or education equivalent to three years technical-level experience that typically supports the knowledge and skill requirements listed for the classification.

Desired Attributes:

Candidates who are the most competitive will possess a compelling combination of the following background, skills, and experience:

  • Digital fluency, and the aptitude to take broad concepts and convert them to guidance and direction using a wide array of technical knowledge.
  • Experience in analyzing, monitoring, revising, and gathering data or information to manage a project or program, including the identification and consultation of improving deficiencies in our current or future work.
  • Demonstrated understanding of state and federal laws, regulations, and policies, and the ability to provide technical assistance, guidance, and support around compliance.
  • Experience in facilitation, clear communication, and the ability to give high-level oral presentations and navigate presentation software to a large professional and/or public audience. 
  • Proven ability to establish effective relationships with a variety of partners and communities representing culturally diverse perspectives with demonstrated community engagement skills and experience in collaborative work across the agency, state government, school districts, public charter schools, and private schools.

We are most interested in finding the best candidate for the job. We would encourage you to apply, even if you don't meet every one of our qualifications listed. 


To apply, please submit the following materials to be considered for this recruitment:

  • Resume
  • Cover Letter stating why you are interested in this position and addressing your qualifications relating to any of the desired attributes mentioned for this position (limit to no more than 2 pages)
External Applicants: Click on the “Apply” button and submit your resume and cover letter. , Please make sure to attach all required documents in the section titled Resume/CV. View this video for help.
Internal Applicants: (this includes Current State of Oregon employees): Apply via your employee Workday account. View this job aid for help.
Failure to attach a cover letter and resume may result in the disqualification of your application. Please contact if you have any questions on the application process.

Help Your Application Rise to the Top!

Your candidate profile, cover letter, and resume are the perfect opportunity to highlight your interest in the position and showcase your amazing skills and experience, making you the best candidate for the position. Candidates whose training and/or experience most closely match the requirements and needs of the position and who attach all necessary documents will be eligible for an interview. Submissions will be screened for consistency of information and communication skills at the professional level (attention to detail, spelling, grammar, etc.).

Additional Information:

  • Employees who are Public Employee Retirement System (PERS) participating members will have their base salary increased by 6.95% and pay a 6% employee contribution to PERS; the salary range noted above reflects base salary only.
  • Due to the COVID-19 Pandemic, our positions may start off fully remote with a possibility of returning to a physical office in the future. Please visit the state’s Work Reimagined website for more information.
  • This position is limited duration, full-time, classified, represented by the SEIU.
  • Please monitor your Workday account, as communication will be sent to your Workday account. You must have a valid e-mail address to apply.
  • This recruitment announcement will be used to establish a list of qualified candidates to fill the current vacancy and may be used to fill future vacancies as they occur.
  • This position is subject to a criminal history check. Adverse background data may be grounds for immediate disqualification.
  • Eligible veterans who meet the qualifications will be given veterans' preference.  For further information, please see the following website: Veterans Resources.  You may also call the Oregon Department of Veterans' Affairs at 1-800-692-9666.
  • The Oregon Department of Education does not offer visa sponsorship. Within three days of hire, all applicants will be required to complete the US Department of Homeland Security's Form I-9, confirming authorization to work in the United States. The Oregon Department of Education is an E-Verify employer. If you are the successful candidate you must present your I-9 acceptable documents (See page 3)  for employment verification.

Helpful links and contact information:

Learn more about ODE
Help & Support webpage
Learn more about Oregon
For additional information, you may contact us by e-mail at

The Department of Education is an equal opportunity, affirmative action employer committed to a diverse workforce. The Department strives to create an inclusive environment that welcomes and values the diversity of the people we serve. We foster fairness, equity, and inclusion to create a workplace environment where everyone is treated with respect and dignity.  We are most interested in finding the best candidate for the job. We would encourage you to apply, even if you don't meet every one of our qualifications listed.   If you are unsure whether you meet the qualifications of this position, please feel free to contact us to discuss your application.