Intern - Year Round (Lending Systems)

You have goals, dreams, hobbies and things you’re passionate about.

We’re looking for people who not only want to do meaningful, challenging work, keep their skills sharp and move ahead, but who also take time for the things that matter to them—friends, family and passions. And we're looking for team members who are passionate about our mission—making a difference in military members' and their families' lives. Together, we can make it happen.

• Military Times 2021 Best for Vets Employers

• WayUp Top 100 Internship Programs

• Forbes® 2021 The Best Employers for New Grads

• Forbes® America's Best Employers

• Newsweek Top 100 Most Loved Workplaces

• 2021 People Companies that Care

• Fortune Best Workplaces for Women

• Fortune 100 Best Companies to Work For®

• Fortune Best Workplaces for Millennials

• Computerworld® Best Places to Work in IT

To gain valuable insight into Navy Federal’s business, technology, resources and procedures by providing support in focused areas, applying knowledge and education. Participate in a collaborative, team driven network and interact with multiple departments. Receive guidance and direction from team and management. Utilize and further develop technical and soft skills, business knowledge, analytical techniques and creative problem solving abilities. Provide professional execution of day to day tasks and special projects while working within established standards, policies and procedures. This is a year-round, Full or Part –Time, flexible internship based on school schedule.

•   Conduct research and preparation of reference material 

•   Serve on teams and task groups for projects/initiatives within the business unit and/or across the 

   organization concerning new automated systems, products and/or services

•   Develop and administer online reference material, instructions and communications 

•   Review proposed policy and procedure changes for technical adequacy, completeness and compliance to 

   regulations 

•   Interview business owners to determine task objectives, requirements and needs including complex 

   intranet resources 

•   Maintain documentation library to ensure currency of processes 

•   Identify, communicate and resolve technical, tactical and operational project issues and risks 

•   Analyze, research and resolve problems and discrepancies related to member accounts/loans 

•   Ensure software/systems meet regulatory and procedural requirements 

•   Research, develop and recommend enhancements to improve operational processes and procedures 

•   Identify and detect errors/omissions; resolve or arrange for the resolution 

•   Serve as subject matter expert regarding business functions, systems, policies and/or procedures 

•   Test and implement software and/or processes 

•   Work with other business units to resolve systems and equipment issues 

•   Perform other duties as assigned

•   Must be pursuing a degree from an accredited college/university

•   Effective interpersonal, verbal, and written communication skills

•   Effective research, analytical, and problem solving skills

•   Effective skill maintaining accuracy with attention to detail and meeting deadlines

•   Ability to exercise initiative and good judgment to make sound decisions

•   Ability to adapt to new technologies

•   Ability to provide exceptional customer service

•   Effective word processing and spreadsheet software skills

•   Effective organizational, planning and time management skills

•   Ability to work independently and in a team environment

•   Desired - Communication with impact and be committed to self-development

•   Desired - exposure to SQL, VB.net, AutoIT, C#, Java, JavaScript, SharePoint, PEGA, and/or similar

Hours: Monday – Friday, 8:00am - 4:30pm (minimum of 30 hours a week)

May require some call in and at home work on nights and/or weekends.

Location: 820 Follin Lane, Vienna VA 22180

5550 Heritage Oaks Dr Pensacola, FL 32526

* Navy Federal is now hybrid! Our standard enterprise requirement for a hybrid schedule is to report onsite 4-16 days each month. The number of days reporting onsite will ultimately be determined by the employee's leadership and business unit needs. You will learn more throughout the hiring and onboarding process.

Salary: $15.00 - $30.10 Hourly

Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position.

 

Navy Federal values, celebrates, and enacts diversity in the workplace. Navy Federal takes affirmative action to employ and advance in employment qualified individuals with disabilities, disabled veterans, Armed Forces service medal veterans, recently separated veterans, and other protected veterans. EOE/AA/M/F/Veteran/Disability

All employees are expected to follow our COVID-19 safety protocols.

Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position.

Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.