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Claims Specialist

Claims Specialists (CS) in Field Offices play a vital role delivering
Social Security benefits and services to the public, both in-person and
over the phone. As a CS, you conduct interviews to obtain, clarify and
verify information for initial eligibility for various benefits. In addition,
you resolve discrepancies, clarify issues, and make final decisions
for initial and post-entitlement benefits and payments; adjudicate
entitlement or disallowance actions; and use SSA’s computer systems
to access and update claims information. Social Security helps people through their life’s journey in many ways. You will make a positive difference in the lives of people, from all walks of life, who need help applying for retirement, disability, and other critical benefits and services.