Quality Assurance Coordinator (PT)

Quality Assurance Coordinator (PT)

Mental Health Support Services

Hourly Range: $30.08 - $40.60

Deadline: 11:59 p.m. September 8, 2024

Who We Are:
Mental Health Support Services (MHSS) is the provider of mental health, developmental disabilities, and substance use disorder services for children and adults in Chesterfield County. Do you enjoy developing new approaches to solve problems identified during quality assurance activities? Great! We are currently seeking a Quality Assurance Coordinator for our residential program!
 
Minimum Education and Experience:
Successful candidate will possess a bachelor's degree in a field related to the assigned area of responsibility; two years of experience in the area of assignment with emphasis on quality assurance/control; or an equivalent combination of training and experience. Experience in human resources, hiring, and recruitment strongly preferred.
 
Required Knowledge, Skills, and Abilities:
Working knowledge of the principles and practices of the area of assignment; of quality assurance audit and compliance activities applicable to the area of assignment; of qualitative and quantitative analysis as they apply to the area of assignment. Ability to apply specialized knowledge of programs or services specific to the area of assignment; to plan and coordinate quality assurance/improvement activities; to gather and interpret quantitative and qualitative data to evaluate programs or services; to communicate effectively orally and in writing; to operate a personal computer and related software and other standard office equipment; to develop and maintain effective working relationships with internal and external customers. Working knowledge of human resources functions such as recruitment and hiring preferred.
 
Additional Requirements:
Current valid driver’s license and good driving record required. Based on the Virginia DMV point system, record must not reflect a total of six or more demerit points within the twenty-four months preceding the anticipated hire date, or one major violation of six demerit points within the preceding thirty-six months. Out of state driving records must be obtained by applicant and presented at time of interview. Records must reflect at least three years of history and be dated within thirty days of interview date.

Pre-employment drug testing, FBI criminal background check, and education/degree verification required.
 

Duties include but are not limited to the following:
 • Coordinates and monitors new employee orientation training to include Medicaid Waiver curriculum, policies and procedures, licensure, etc.;
 • Develops data capture tools to measure quantity, quality, and effectiveness of programs and/or services, etc. as required;
 • Ensures and maintains quality assurance in a 24 hour residential community-based group home setting in accordance with county, state, and federal regulations;
 • Provides feedback to the Residential Management team;
 • May provide training to staff regarding quality improvement:
 • Monitors and tracks stakeholder satisfaction and assists with key quality indicator (KQI) reporting; and
 • Performs other work as required.

A Chesterfield County application is required and must be submitted online by deadline. Visit chesterfield.gov/careers to view instructions and to complete and submit an application. (804) 748-1551.

An Equal Opportunity Employer Committed to Workforce Diversity, Equity, and Inclusion